Edward - Thank you for sharing your comments with us. We apologize for the delay when you came in for a tire. We strive to provide quick, efficient service and will work harder at always doing so. If you have any other questions, please reach out to Chris Fasbender, Director of Operations, at 402-734-2525, with any questions, and he will be happy to assist further. Sincerely - Beardmore Chevrolet.